Do Mg-line Centerlocks have a warranty?
1. Please print and fill in this Warranty Form and include it in your package.
2. Send your items to the address below, using the address:
Valid for non-EU customers. To avoid additional customs costs and speed up the process, please do not enter the value of the products to avoid double duty. We do not pick up parcels with declared value. If possible, use UPS services.
3. Send your items.
Complaints and warranty conditions
The guarantee is granted for a period of 1 year from the date of delivery. The basis for accepting the warranty is the proof of purchase. The complaint must contain legible information. It is best to use our warranty form for this.
Otherwise, leave your name, address and telephone number. Attach the proof of purchase and a detailed description of the defect to the package. Also add the address for return shipping.
As soon as we receive your warranty shipment, we aim to process your request within 10 business days and will send you an email confirmation once processed. Kindly note that during our peak season (March/April) the handle time can take up to 15 business days. Thank you in advance for your understanding.
They are not subject to complaint
Mechanical damage caused by the fault of the customer, the effects of improper maintenance, the effects of improper assembly, equipment repaired and modified by the buyer by himself, are not subject to complaint.
If you have any questions regarding the process, please contact us.